Wednesday, May 31, 2017

Fulton Law & Justice

Learn more about restorative justice, accountability courts and more in this month's episode of "Fulton Law & Justice."


Thursday, May 25, 2017

Fulton County Board of Health Readies for ZIKA Mosquito Season



The Fulton County Board of Health has launched an expanded and coordinated public awareness campaign to prevent any  local transmission of mosquito-borne viruses, especially Zika, from taking hold in metro Atlanta this summer.


Tip ‘n Toss all standing water!  Every three days!  

According to the CDC, one of the most effective ways of preventing the spread of the Zika virus is to control the mosquito population by eliminating standing water where mosquitoes breed. 

Zika Prevention PSA


Fulton County Board of Health officials strongly advise area residents to actively check around their homes and apartments and Tip ‘n Toss all standing water in flower pots, planters, children’s toys and outdoor furniture,  especially after every rainfall.  

Residents are also advised to clean out gutters, remove piles of leaves and keep vegetation cut low to prevent landing sites for adult mosquitoes to breed. These Tip ‘n Toss efforts will dramatically reduce the chances of local transmission in Fulton County.

To date, there has been NO local transmission of the Zika virus in Georgia.  However, according to the CDC, there have been two confirmed travel-related cases in 2017 in Fulton County—both cases occurred during travel to countries where the virus is active.

This year’s Tip ‘n Toss campaign augments Fulton County’s extensive annual mosquito surveillance and control efforts which include monitoring 12,000 mosquito traps and coordinating mosquito surveillance data with officials from the CDC and the Georgia Department of Public Health.  

If nuisance areas are identified by Fulton County Environmental Health as potential trouble spots for mosquitoes that carry Zika or West Nile Virus, Fulton County’s pest control contractor will immediately conduct barrier spraying and apply naturally derived larvicide dunks to control mosquito growth.  

For more information, check out www.preventzikainfulton.com for prevention information and updates. Residents can call the Mosquito Hotline at 404-613-1303 to report issues with standing water. 


Meet This Week's Service Legend: Kaylon Smalls



Kaylon works for the Fulton County Tax Commissioner's Office at its Alpharetta location. She is the Assistant Division Manager. Kaylon's responsibilities include supervising technical and other staff engaged in revenue collection. She monitors the status of work in progress by her team members and she works closely with them to ensure their work is completed and done well and in the spirit of excellence. 



Kaylon's supervisor is Rodney Floyd.  He says Kaylon has a passion for customer service as she formerly taught customer service for the Georgia Department of Revenue.  "Kaylon was one of the reasons why we were able to increase customer service efficiency.  She is a hard worker, she is self motivated and she relates well with her staff."

Floyd also said she is dedicated to encouraging and motivating her team to ensure the vision and goals of the Fulton County Tax Commissioner's Office are accomplished.     

Kaylon Smalls is a true Service Legend that believes in and exemplifies the County's customer service slogan - "BECAUSE WE CARE, WE SERVE." 




Fulton County continues its work toward making the County 1st in 3 in Impact, Service and Efficiency.

Providing quality customer service is a part of the County's strategic plans and employees are key contributors when it comes to accomplishing this goal.  

Leadership recognizes employees are the first point of contact when it comes to service delivery and in an effort to say Thank You for their exemplary service, this publication highlights employees who have delivered excellent customer service throughout their tenure with Fulton County.   

Tuesday, May 23, 2017

Fulton County Announces Plans for $1 Billion in Infrastructure Investments

Fulton County has announced plans for $1 Billion in Infrastructure Investments over the next several years. Plans have been presented to the Board of Commissioners as well as mayors of Fulton County's 15 cities.

Plans will include:

  • $100 Million+ for Facilities upgrades
  • $570 Million for Transportation Infrastructure through the countywide TSPLOST
  • $109 Million for Phase II of the Library Capital Plan
  • $379 for Water/Wastewater Infrastructure




Tuesday, May 16, 2017

Brigitte Bailey Named as Fulton County Director of Customer Experience & Solutions

Brigitte Bailey has been named as the Director of Customer Experience & Solutions for Fulton County Government. She will report directly to Chief Operating Officer Todd Long.

Long said of the appointment, “Brigitte is well respected by those who have worked alongside her as a direct result of her tenacity and commitment, accompanied by her theoretical and practical knowledge within the public service arena.”

County Manager Dick Anderson has emphasized customer service delivery since joining Fulton County in 2015. He said of Bailey’s appointment, “Brigitte has the skills, institutional knowledge and commitment to make a real impact in shaping service delivery from the customer perspective. She has our full support as we continue our work to make Fulton County first in customer service.”

Bailey will work with all Fulton County departments to improve the customer experience, including everything from customer greetings to the redesign of the County website.  Her work will include assisting in the County’s Digital government strategy, employee recognition programs, and establishing metrics to track customer service.

Brigitte has served with Fulton County Government for 19 years. During her tenure, she has held a variety of roles, most recently as Audit Administrator in the Office of the County Auditor. Other roles have included Assistant Chief of Administration, Community Research Analyst, Program Evaluation Specialist and Administrative Coordinator.  

Prior to her career in public service, Bailey served as a Trust and Investment Management Officer for SunTrust Bank, Atlanta and worked in various financial coordinating positions for the Northern Trust Company and Citibank Illinois. 


Brigitte holds a Master’s degree in Public Administration from Central Michigan University and a Bachelor’s degree in Psychology from Spelman College.  She is a candidate for the Certified Public Manager Program where program completion is expected in September 2017.